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Pension Tomo (hereinafter referred to as "the Facility") handles personal information acquired in the course of providing its services as follows:

1. Information Collected: When you make an inquiry or reservation, this facility may collect the following information: Name, telephone number, email address, address (if necessary), reservation details such as dates and number of guests, inquiry details, payment information (processed through payment service providers, and this facility may not retain card numbers, etc.), access information (IP address, browsing history, cookies, etc.).

2. Purpose of Use: The personal information obtained will be used for the following purposes: To accept, confirm, change, and contact reservations, and to provide services; to respond to inquiries; to bill and confirm payments; to prevent fraudulent use and ensure security; and to comply with laws and regulations.

3. Provision to Third Parties: Except as required by law, this facility will not provide personal information to third parties without the consent of the individual concerned. However, we may entrust the handling of personal information to business partners to the extent necessary for reservation management, payment processing, email distribution, website operation, etc.

4. Security Management: This facility will take necessary and appropriate security measures to prevent leakage, loss, or damage of personal information.

5. Disclosure, Correction, Deletion, etc. If a request is made by the individual concerned for disclosure, correction, suspension of use, deletion, etc. of personal information held by the company, we will verify the individual's identity and respond in accordance with the law.

6. Contact Information For inquiries regarding the handling of personal information, please contact us at the address below.

Business name: Pension Tomo

Address: Madarao Kogen, Iiyama City, Nagano Prefecture, Japan 389-2257

Phone: 0269-64-3357

Email: ha3na10@gmail.com

This revised policy may be revised as needed. Any revisions will be published on this website.

Establishment date: March 20, 2026

Privacy Policy

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